Our Services
Starting in 2013, U-Assist is a Comprehensive Student Service Center offering face-to-face counter services, assisting our stakeholders on matters pertaining to Academic and Non-Academic.
U-Assist's three main services are Academic Affairs, Student Sponsorship & Finance, and Student Guidance & Well-being. In addition, U-Assist also provides a Student Hotline service.
Student Sponsorship & Finance
Student Guidance & Well-being
Academic Affairs
Virtual Help Desk
Student Sponsorship &Finance
Manage student sponsorships and invoices to sponsoring parties.
Letters:
- Employees Provident Fund (EPF) withdrawl scheme for education financing
- Payment Confirmation
- Confirmation of Student Sponsorship Status
- Tuition Fees Structure
- Confirmation of Debt Status
Payment:
- Tuition fees
- International Student Visa
- Student Vehicle Sticker
- Staff Card
- Other Payments
Academic
Application (via Student Portal)
- Course Withdrawal
- Extra Credit Hours
- Discontinuation of Study
- Deferment of Study
- Student Confirmation
- Student Confirmation (Internship)
- Data Collection Permission
- English As a Medium of Instruction
Application (via U-Assist Portal)
- Audit Courses
- Credit Transfer
- Change of Mode of Study
- Replacement Examinations
Student Guidance &Well-being
Consultation:
- Individual Counselling Session
- Group Counselling Session
- Psychological Test
- Consultation For Deferment Of Study
- Consultation For Discontinuation Of Study
Consultancy Method:
- Counselling Sessions (Face To Face / Online)
- Consultation For Deferment/ Discontinuation Of Study (Face To Face / Online)
Other Services:
- Interpretation Of Psychological Tests
- Document Verification
Other Services
There are also counters from other departments such as UUM IT offering ICT Services and the Center for Cooperation and International Affairs (CIAC) providing international student visa manangement.
Smart Access (UUMIT)
Smart Access Counter Services (UUMIT)
Student Visa (CIAC)
Student Visa (CIAC)
Siswa Hotline
Siswa Hotline is a medium for customers, especially students, to get study-related information and other services.
Call Us Now at +604 - 928 7777
